Privacy Policy
Last Updated: August 24, 2026
Esteem Gutter Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a quote, or use our services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Phone number
- Email address
- Property or service address
- Information about your gutter or exterior-home service requirements
- Details submitted through contact forms, quote forms, or other website forms
- Any other information you choose to provide when communicating with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests for quotes
- Schedule inspections, appointments, or services
- Provide and manage our services
- Communicate with you about your enquiry or project
- Send service-related information
- Improve our website, services, and customer experience
- Prevent fraud, misuse, or security issues
- Comply with applicable legal obligations
3. Communications and Marketing
If you provide your contact information, we may contact you regarding your enquiry, estimate, appointment, or services.
Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website, understand how visitors use it, remember preferences, and improve website performance.
Third-party services used on our website may also use cookies or similar technologies. You can generally control cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
- Service providers who help us operate our business or website
- Website hosting, analytics, communication, or scheduling providers
- Contractors or service partners involved in providing requested services
- Professional advisers where necessary
- Government authorities or other parties when required by law or to protect our legal rights
Any third parties receiving information from us should only use it for the purposes for which it was provided or as otherwise permitted by law.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used or shared
To make a privacy-related request, please contact us using the contact information below.
10. Children's Privacy
Our website and services are not directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Esteem Gutter SolutionsEmail: sales@esteemguttersolutions.com
Phone: 587-937-5517
Address: 8011 124 Ave NW, Edmonton, AB T5B 1B8, Canada